It was a regular Tuesday night when I received a message from my friend saying:
I get excited. I haven’t had a chance to watch my favourite tv show Family Feud in some time due to moving home and not yet owning an antenna.
I haven’t really used TenPlay that much before. If I’m there I’m usually looking to rewatch an article from The Project, but I’m never after a full episode. But today was different. Today I was going to watch my favourite show hosted by the marvellous Grant Denyer, Family Feud. I arrived home, made some dinner, set up my laptop to play off the telly and headed to tenplay.com.au
There it was, almost as if it was expecting me, All Star Family Feud: The Bachelors vs The Bachelorettes.
(source: Sunshine Coast Daily)
The show starts with a set of ads, which does disappoint me to a degree as I am used to Netflix where I can simply sail through a show without disruption. But I remind myself, if I were to be watching this on regular TV, I would be sitting through ads as well.
I hear the majestic start up music and the voice over telling me it is time for Family Feud. I’m excited, there is Grant Denyer, looking chipper as ever, ready to host a great game.
To the right, the Bachelors, I recognise Osher, next to him Richie, and two others who I couldn’t tell you who they were. To the left there is Georgia who’s face is familiar, Alex is next to her, and two other girls who once again I am not familiar with.
The show starts. Round one, a classic round, no bonuses, just raw honest-to-goodness Family Feud. All is good at this point, I’m enjoying the show, having a laugh, and playing along at home.
(source: digital spy)
An ad break comes along. It’s a little bit jarred, not the flawless transition between show to ad that I’m used to from live to air television. But it’s fine I let the ads go by, getting excited for round 2 of Family Feud.
A little jagged again but Family Feud returns with Grant Denyer smiling ear to ear ready to continue this glorious show. The game runs along smoothly, with the odd answer or two from the contestants with the boys taking the lead. I had almost forgotten All Star Family Feud had more rounds than regular Family Feud. It’s fine though, makes the lead up to my favourite round, Fast Money, all that much more exhilarating. Another round goes by, this time double points, giving the girls a chance to claim the lead, when another ad break starts.
Once again the cut is abrupt, but this time was different. Something was wrong. I guessed maybe my internet just needed to buffer, it happens on the best of video streaming services. Still, something is not right. My fears are slowly confirmed as I start to hear the audio for this advertisement play but watch as the picture does not move an inch.
(source: make a gif)
Still, could just be my internet. I’ll let it sit for a bit as I happily munch away at my pasta, after all, my favourite round Fast Money is coming up!
(source: Mums Lounge)
I sit there for about 5 minutes as my frozen screen doesn’t budge.
I’ll just take it out of full screen, that usually fixes things.
I leave the comfort of my couch to approach my laptop as my left hand emerges to hit the escape button.
Wait a minute, why is it still in full screen?
Maybe the computer didn’t realise I hit the button. It’s okay we all make errors, I once again hit the escape key.
Nothing. My screen is still frozen. This is not good. I’m going to have to close the tab.
(source: Network Ten)
It’s fine, I can just reopen and find my place. I’m not happy about it but it’s okay because I remember Grant Denyer is there and I remember my favourite round Fast Money is coming up. Reluctantly, I raise my hand to hit both the command and the w key at the same time, indicating to my computer that I wish to close the tab.
This frozen ad is still here. It’s still in full screen, it’s still open, and it’s still not All Star Family Feud.
It’s fine, maybe my simultaneous key pressing was slightly out of sync and I just need to concurrently push these two buttons again, being more aware of my timing to show my computer that I mean it. I want to exit the tab.
(source: Daily Mail)
Now at this point I am mad. I’m mad because the next step isn’t just closing a tab. It’s closing Chrome completely, meaning not only would I lose my spot in this episode of All Star Family Feud, I would also lose all the other tabs I had open. I’m not happy. I came here to watch All Star Family Feud with Grant Denyer and his Bachelors and Bachelorettes. I know for certain I did not open tenplay.com.au because I wanted to freeze my computer.
Hesitantly, I move my finger from above the W key one over to the Q key. I am going to quit Chrome. I lower my fingers to hit both the command and the Q keys in unison, preparing myself for Chrome to disappear.
Why is it still there?
In frustration, I hit the keys multiple times, why won’t it quit!?
At this point, I know there is no other option, a tear trickles down my face as I realise I’m going to have to shut down my computer. How could you do this to me Tenplay? I thought we were friends? I only came here to have a night of smiles, laughter, and joy, but instead I am hurt, betrayed, and scared.
My right hand trembles as I slowly glide it over the keyboard to reach the power button. The key is shining in comparison to the rest of my keyboard. Why you ask? Well, I barely need to use it. But today, today I am giving the power button a turn. Shaking, I let my index finger lower onto the power button, press, and hold.
(source: Network Ten)
Tenplay, I’ve been hurt before, people have called me names, pushed me around, and really played with my mind. But let me tell you, out of all of these experiences, being betrayed by the server who was hosting my favourite show, Family Feud, RIGHT before my favourite round of Fast Money is going to start, that cuts the deepest.
Finally, the screen goes black as all power is taken away from my laptop.
I’m devastated, shattered, and overwhelmed with a combination of sadness and anger.
Tenplay you left me with so many questions.
Who wins? Is it The Bachelors or The Bachelorettes? Who plays Fast Money? Do they make a fool of themselves? Do they win the $10,000? Are there any other ridiculous answers coming up that I didn’t get to see? How does the triple points round go? What were the other questions that they surveyed 100 Australian’s to find the answers for? Does anyone pick up Grant Denyer at the end of the show?
Tenplay, you not only froze my computer, you froze my heart. I don’t know if I’ll ever be able to trust you again. What’s to stop you freezing my computer during another episode of one of my favourite television programs?
If I can take anything away from this traumatic experience it is:
1. Don’t trust streaming services you’re not used to (Netflix can stay)
2. Buy an antenna so you don’t miss anymore episodes of Family Feud